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What we collect
We may collect the following information:
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
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We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
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We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to .
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
The association with your shopping cart.
Stores the category info on the page, that allows to display pages more quickly.
The items that you have in the Compare Products list.
Your preferred currency
An encrypted version of your customer id with the store.
An indicator if you are currently logged into the store.
An encrypted version of the customer group you belong to.
Stores the Customer Segment ID
A flag, which indicates whether caching is disabled or not.
You sesssion ID on the server.
Allows guests to edit their orders.
The last category you visited.
The most recent product you have viewed.
Indicates whether a new message has been received.
Indicates whether it is allowed to use cache.
A link to information about your cart and viewing history if you have asked the site.
The ID of any polls you have recently voted in.
Information on what polls you have voted on.
The items that you have recently compared.
Information on products you have emailed to friends.
The store view or language you have selected.
The products that you have recently viewed.
An encrypted list of products added to your Wishlist.
The number of items in your Wishlist.
Stock is currently quite limited with nearly all of our suppliers we are therefore advising to check stock levels via phone or email, before ordering to avoid disappointment.
Cleaning Natural Stone Patios and Block Paving Driveways
Cleaning Patio Slabs
Your brand new patio has had a dose of the good old English weather and now looks like a green, mossy, algae-covered mess. Spring is approaching and you really want it to look good as new again. On this page we look at the procedures to take to give your patio that much-needed spring clean along with methods of preventing or limiting, this happening again.
Step 1 - Pressure Wash
Grab a pressure washer and give your paving a strong blast of water.
You have to be careful when using a pressure washer that you don’t blast the joints too much and damage it, so just make sure you focus the pressure on the actual slabs.
The pressure of the water will be able to clear off any grime that is stuck on your patio
Step 2 - Outdoor Cleaner
Once you have used the pressure washer, you’ll be able to spot any particularly stubborn bits of dirt and grime.
Lithofin - MN Outdoor Cleaner can be used to clean the slabs as your next step. Simply apply with a sprayer and then leave for between 2 - 10 hours. The surface can then be brushed, or you can give it another blast from your pressure washer. If your slabs are particularly dirty, you can repeat this step.
You should dilute this down with water and then distribute the surface using either a watering can or a sprayer. Once this is applied the area should be left untouched for at least 4 hours.
After a few days, you will notice the surfaces will become bright, clean and free of deposits. This can then be washed off with water or left and rinsed away by the rain.
Step 4 - Seal
Sealing the paving is an optional final step, though if you want to prevent more mess we would definitely recommend doing this.
One of the market leaders is Lithofin - Stain Stop which provides optimal protection for absorbent natural and artificial stone surfaces. It mostly prevents oil, water and grease penetration and simplifies maintenance.
Hopefully by now your patio should be looking like its former self and ready to enjoy your time outdoors on it.
Cleaning Block Paving Driveways
Driveways always get plenty of ware and tare. It may be the turning of the wheels on cars causing rubber marks, builders sloshing cement where they shouldn’t be or just mother nature trying to take the land back.
Whatever it may be there is always a time when a driveway needs a bit of tender loving care. Below we will go through some simple steps to help you get your driveway back to its former self.
Step 1 - Pressure Washer
Similarly to cleaning patio slabs, the first step is to blast your driveway with a pressure washer.
The aim of this is to clean the tops of the blocks and all of the joints of any microbes which could cause plants to grow in between the slabs.
You have to be quite methodical for this job, we found the best was to do one row of blocks at a time.
Only move to the next row once completely satisfied with the first. The driveway below took 3 hours for 50m2.
We would advise that waterproof clothing be worn, a face mask is optional, but eye protection is essential.
Be prepared to get very dirty. It is best to move as much as possible out of the way as the dirt gets absolutely everywhere.
When you finally finish, it is a good idea to let the area dry and then it is much easier to see if you have missed any areas.
There were some streak marks left on this driveway, hardly noticeable, but would annoy the perfectionist!
Step 2 - Joints
Using Jointex, a joint stabilising alkali sand, brush this in between the joints of the block paving.
This will help to secure your block paving and replace any that were lost in the process of pressure washing.
It is permanently water permeable, resistant to high-pressure cleaners and prevents weeds from sprouting.
Step 3 - Seal
Seal the slabs using either hardseal or cementone pave shield.This step is optional, though using a seal will expand the longevity of your block paving by providing a protective layer.
Sealing will protect the surface from staining, as well as eliminating the growth of algae and significantly reducing the chances of weed growth. It also prolongs the lifespan of your paving by binding together jointing sand to increase the strength and enhancing the colour to prevent fading.