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What we collect
We may collect the following information:
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to .
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
The association with your shopping cart.
Stores the category info on the page, that allows to display pages more quickly.
The items that you have in the Compare Products list.
Your preferred currency
An encrypted version of your customer id with the store.
An indicator if you are currently logged into the store.
An encrypted version of the customer group you belong to.
Stores the Customer Segment ID
A flag, which indicates whether caching is disabled or not.
You sesssion ID on the server.
Allows guests to edit their orders.
The last category you visited.
The most recent product you have viewed.
Indicates whether a new message has been received.
Indicates whether it is allowed to use cache.
A link to information about your cart and viewing history if you have asked the site.
The ID of any polls you have recently voted in.
Information on what polls you have voted on.
The items that you have recently compared.
Information on products you have emailed to friends.
The store view or language you have selected.
The products that you have recently viewed.
An encrypted list of products added to your Wishlist.
The number of items in your Wishlist.
Stock is currently quite limited with nearly all of our suppliers we are therefore advising to check stock levels via phone or email, before ordering to avoid disappointment.
A Guide to Artificial Grass | How to Install Artificial Grass
A Guide to Artificial Grass
Artificial grass is becoming more and more popular in gardens across the UK. It is a practical way to enjoy having a pristine lawn all year round, without the tough maintenance of a natural lawn. There is no need for constant mowing, watering and mopping up dirt dragged inside. Instead, you have a beautiful garden without any of the hard work and long hours spent working on the garden that typically comes along with it.
Artificial grass has the look, touch and feel of a real lawn, so you don’t have to worry about it not having that same feel you look for in your lawn. Its durability makes it especially great for kids’ play areas, around swimming pools and heavily used gardens. Waterlogged lawns won’t ruin your plans, our artificial grass will drain away the rain, giving you a garden that will withstand the British weather.
Why choose artificial grass?
Low-maintenance - stop watering, feeding, weeding and mowing your lawn. Artificial grass comes with the look of a perfect lawn, and you don’t need to do anything to make sure it stays alive. All you have to do is wash it down to keep it fresh and clean, rather than having to work with temperamental grass and weeds.
Hard-wearing and durable - artificial grass can take a lot, which means you don’t have to worry about it getting damaged from daily activities. This makes it perfect for people with children or pets.
Long-lasting and fade-resistant - take the stress out of keeping your lawn looking green and healthy all year round. Unlike natural grass, your lawn will stay the same colour throughout the year despite the ever-changing UK weather.
Easy to clean - ideal if you have children or pets. Simply water it lightly to remove any spillages or mess to keep your artificial grass fresh and clean.
How to choose your artificial grass
When you think of the perfect lawn you think of a lush-look of thick green grass that is the perfect length. When you are aiming for this look with artificial grass, it is essential to consider the pile height. We recommend going for a pile height of between 35 – 40mm. Anything higher than this and you risk having flat-looking grass. The reason for this is the longer the blade the heavier the blade will be and the more likely that gravity will bring it down leading to flat-look, rather than lush-look grass. Too short and your grass will look like it's been cut too short and carpet-like.
Of course, grass is green however, there are a few different options for you to choose from when it comes to your artificial grass. For the perfect artificial grass that gives off the natural appearance, you need the right shade of green that has the perfect amount of brown fleck that is often referred to as a ‘thatch’ or ‘brown root zone’. This helps to replicate the look of real grass, rather than being too artificial and the ‘perfect green’. Greens come in different shades; olive greens, darker greens and lime greens. Which you opt for very much depends on personal preference.
Installing artificial grass
The installation process of artificial grass depends on where you are laying it. If you are installing it on concrete, decking or paving, you will need an underlay. This masks any unevenness from the surface below leaving you with a much softer feeling of your grass.
When it is laid onto previously soft ground, for example where the existing lawn was laid, it is essential that you fit a weed control fabric before laying down your new lawn. This prevents any weeds from growing up under the grass and disturbing your new lawn. After all, you want artificial grass to be less maintenance, and dealing with weeds can definitely be a difficult challenge.
Fitting the grass
If you need to join pieces of grass together, you should use a self-adhesive joining tape to hold the seams in place and tightly together. The perimeter of the lawn can be fixed down a number of different ways, it depends on your personal preference and the tools you have available. Edges can be either nailed to timber battens or secured down using grass pins that are made to fit artificial grass. Alternatively, the edges can be glued down to a concrete edge or base with artificial grass adhesive.
Some grasses require a thin layer of kiln-dried sand to be spread over the grass. This isn’t required with all artificial grass, so definitely find out from your supplier if this is needed. Typically, this is recommended with grass that has a pile depth of 30mm or over. The sand is there to help lift the pile while also giving the lawn additional weight to help its stability.