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What we collect
We may collect the following information:
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to .
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
The association with your shopping cart.
Stores the category info on the page, that allows to display pages more quickly.
The items that you have in the Compare Products list.
Your preferred currency
An encrypted version of your customer id with the store.
An indicator if you are currently logged into the store.
An encrypted version of the customer group you belong to.
Stores the Customer Segment ID
A flag, which indicates whether caching is disabled or not.
You sesssion ID on the server.
Allows guests to edit their orders.
The last category you visited.
The most recent product you have viewed.
Indicates whether a new message has been received.
Indicates whether it is allowed to use cache.
A link to information about your cart and viewing history if you have asked the site.
The ID of any polls you have recently voted in.
Information on what polls you have voted on.
The items that you have recently compared.
Information on products you have emailed to friends.
The store view or language you have selected.
The products that you have recently viewed.
An encrypted list of products added to your Wishlist.
The number of items in your Wishlist.
Stock is currently quite limited with nearly all of our suppliers we are therefore advising to check stock levels via phone or email, before ordering to avoid disappointment.
Custom Stone Cutting Service & Bespoke Product Manufacture
Indian Stone Cutting Service
Due to the facilities on our site, we are able to offer a cutting service on some products to cater for more bespoke orders. This service is available only in the Hardstone range, our directly imported natural stone products, which includes Indian Sandstones, Limestones and Granites.
We are able to cut slabs or copings/edgings to match the exact needs of customers, one example of the previous use of our service is the slimming down of our Sandstone copings to match the width of an already installed wall.
Please phone for more details or quotes as each job will be priced on demand and will depend on the availability of the stone. We typically work out cutting as a flat one-off fee of £20.00. Then it works out at £12.50/meter for 22mm slabs and £25.00/meter for the 50mm steps, these prices are plus VAT.
Stonemarket Bespoke Natural Stone
Launching at the end of 2017 Stonemarket now offers a bespoke stone service.
Stonemarket strives to work alongside the best garden designers and landscapers in the industry, offering products from an outstanding selection of the very best available stone the world has to offer.
The Stonemarket bespoke service allows you to select from the below range of natural stone products and create unique hard landscaping elements in any design, shape or size; from paving to walling and pool copings, steps to feature pieces. Therefore offering true originality in design and allows intricacy in design specifications.
Simply email us in a basic drawing with rough dimensions and we will be able to obtain a preliminary quote for you. If you agree to the preliminary quote we will take a deposit from you and then produce more accurate CAD drawings and arrange samples. Once all this is agreed the stone will be cut using the latest technology in stone masonry and then delivered to you.
All Stonemarket sandstone is covered by the Stone Standard quality mark which gives you complete assurance that the stone is fit for purpose and exceeds the base technical levels outlined in the British Standard.
Bespoke sandstone sundial in Avant Garde Silver with brass numerals
Bespoke stone panel in Avant Garde Caramel
Concept drawings are carefully converted to CAD drawings
Avant Garde chaise lounge in Imperial, bespoke granite drain cover
Bespoke copings and steps with a groove for LED lighting Avant Garde
Bespoke limestone wall panel in Dorian and bespoke seating in Avant Garde Silver